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Name: Maximize ROI
Item: PlumChoice Business Services
Rating: 5
Author: Josh Clifford

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Testimonials

“The Strive CEO is the smartest technology person I have met in the last 10 years, and I have run an IT firm with over 600 techs around the globe. He has the ability to explain things in plain English and the unique ability to understand business needs and match them to technology investments to provide maximum ROI to his clients.”

Josh Clifford Former VP GM

Excellent - Strive Technology Consulting provides us comprehensively reliable, responsive and straightforward service. The level of technical knowledge and application, whether the problem is complex or simple, is by far the best I have experienced. I highly recommend their services and the peace of mind it provides.

De Wayne Crowder President

Strive acted as a problem solver when our company was in the process of a move and in a major time crunch. They brought a cool, calm and collected approach, and didn't overwhelm us with information and choices. Even though the period of time we worked together was short, I quickly trusted their opinion. They asked specific questions and allowed us to feel confident in their choices, despite the amount of knowledge we may have possessed beforehand.

Erica Wegeler Office Manager

Dear StriveIT, Thanks for all the great service you've given us! When we call, you answer. When we need help, you have been "Johnny-on-the-spot" and always prompt, if not early. Many times you have gone above and beyond the call of duty, or helped us when it was something that wasn't technically your responsibility. We recommend this company whole-heartedly!

Drs. Vicki and Charles Kelsey

I want to thank you for an excellent job supporting our server when we had our backs against the wall due to the unexpected death of our IT support expert. We were in the middle of moving to a new server and in a major bind. Your fast response to take over and complete the transition (which required a major learning curve in dealing with CU firewalls, etc.) is greatly appreciated. You also have been very responsive in your support for our email and in supporting and providing for our desktops and laptops. Your quality disposition in dealing with both faculty and students has also been appreciated. Please let this email serve as a recommendation for others who might be considering using your company services.

Dr. Al W. Weimer Executive Director, Colorado Center for Biorefining and Biofuels

I first started working with Strive IT over 10 years ago when our company moved from Boston to Colorado. We outsourced a lot of work to Strive and the feedback I always got from people was how friendly and personable they were—not your typical reaction to IT technicians. Since then, I have changed jobs twice and have hired Strive at both of my new companies. Their unique mix of personality, skill, and attention to detail is something I have not been able to find in other providers.

Sarah Miller Senior Director of People and Culture

Strive Gave This Manager the IT Stability He Needed With Clear and Friendly Communication

It may seem strange for a fitness club to be reliant on computers, but that is exactly the case at ONE Boulder Fitness.

“Our members come here to exercise and get away from the technology leash,” says general manager Kyle Fittje. “But we are running a business and we need the computers to service those members.”

Other IT Support Options Weren't Working
“Response time with our previous firm was pretty lackluster. It was hard to get ahold of someone, hard to get things scheduled, and hard to get things fixed in a reasonable amount of time. It would literally take weeks to get problems fixed sometimes.”

ONE Boulder Fitness was put in touch with Strive through one of their personal trainers, who had used them for IT support at a previous company. Strive did a network assessment and found old and poorly maintained equipment, failing data backups, and security vulnerabilities in several systems. Strive made several recommendations spread out over the next year to allow for a tight budget.

“Based on their expertise and the thorough nature of Strive’s network assessment, I decided to go along with most of the recommendations. I finally knew what was OK with my network and what needed help. I wouldn't have known what to do if that wasn’t in the process.”

Easy To Talk To And Understand
“Strive is easy to work with, easy to talk to. We don't speak the tech-speak language, but they don’t talk down to us because of that. They understand what we’re saying and treat us with respect, telling us what we need to know in a way we understand.”

Faster Support Means Less Business Risk
After some work to bring fix the problems found in the initial assessment and a lot of proactive maintenance, ONE Boulder Fitness’ computers don’t go down anymore. And when they have troubles, they get fast response.

“We can get in touch with you ASAP,” raves Kyle. “And you're able to connect to our systems without having to be here. That has been one of the biggest benefits to our experience. You fix things right away. This makes us more efficient checking in members. This is key for things like liability requirements, security, and maintaining inventory. If our sales computers are down, we don’t know what has been sold, we don’t know who went into the cash drawers, and we can’t print out receipts for members. We would have to write down orders by hand, which made us look unprofessional. If our check-in computers are down, we are at greater risk for liability because we don’t know who is here and whether they belong or not. Choosing Strive has actually helped us reduce our business risk and improve our customer service.

Kyle Fittje General Manager

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